Purchase of our Orthodontics Products from our website:


- Please be informed that all product sold by our Company are meant to be sold to only Professional body (Drs and Clinics). We will not be held responsible if any problems arises upon purchases by other than the aforementioned intended puchaser


Return and exchange:


- If you are unsatisfied with your item, please let us know. Our exchange and return policy gives you fourteen (14) days to return and exchange an item bought with a valid receipt.

- Expired goods are to be exchange within the time frame stipulated by the Company’s Terms and Conditions.


-Our company will refund the amount (based on invoice value) if there is no stock for the product that was ordered within 2 weeks (14days). The cost of the delivery will be bear by the company.


-Unwanted goods must be returned in a fully resaleable condition, and packaging must be unopened. We reserve the right to refuse an exchange or refund if goods are not returned in a saleable condition or are damaged


-For any products for which a refund is to be given, the refund will be processed once the returned product has been received by the customer to us.


-Exchanges are subject to availability. If our company does not have any more stock, you may wait until they are able to source additional items or request a refund.


-Shipping: You will be responsible for paying for your own shipping cost for returning your item. Shipping costs are non-refundable.